At Chitran International Online Art School, protecting your privacy is our highest priority.
This Privacy Policy explains what information we collect, how we use it, and the choices you have when using our website and purchasing our courses.
We offer both live classes and pre-recorded lessons, and all digital content is delivered securely online.
Our pre-recorded lessons are fully automated educational videos — no human service or real-time instruction is included in these products.
Information We Collect
We may collect the following information when you interact with our website or enroll in a course:
- Name and email address
- Child’s age and country of residence
- Payment information (processed securely through third-party providers)
- Information received if you sign up or log in using Google (“Login with Google”)
How We Use Your Information
Your information may be used for:
- Delivering course access links and digital content (live or pre-recorded)
- Sending reminders, updates, and support communications
- Providing access credentials for pre-recorded lessons
- Informing you about new packages, offers, or promotions (only if you have provided consent during sign-up or login)
Email Communication Consent
If you log in with Google or provide your email address, you may receive occasional emails regarding new courses, recorded packages, or special offers.
You can unsubscribe at any time by clicking the unsubscribe link included in our emails.
No Sharing Policy
We do not sell, rent, or share your personal information with third-party marketing companies.
Your information is used strictly for the educational and transactional purposes outlined above.
Security Measures
We implement strong security safeguards to protect your data from unauthorized access, disclosure, or alteration.
All sensitive transactions are processed through secure and encrypted payment gateways.
Refund Policy for Pre-Recorded Lessons
For all pre-recorded drawing lessons, you may request a refund within 7 days of purchase if you are not satisfied.
To request a refund, please email zubair@chitranartschool.com with your order details.
Refunds will be processed to the original payment method within 5–7 business days after approval.
Your Rights
You have the right to:
- Request access to the data we hold about you
- Request corrections or updates to your information
- Withdraw consent for receiving promotional emails at any time
Your Consent
By enrolling in any of our courses or using “Login with Google,” you consent to this Privacy Policy and agree to the collection and use of your data as described.
For pre-recorded lessons, you acknowledge that these are digital educational products with no human interaction or live teaching service.